What you’ll be doing
Designs and improves software programs by:
- Gathering and evaluating user requirements in collaboration with stakeholders
- Translating concepts into flow diagrams, wireframes, high fidelity mockups and interactive prototypes
- Performing user testing internally and externally to validate designs and iterate based on feedback
- Creating intuitive and efficient designs for both user interaction and data visualization to delight our users and excite our prospects
- Documenting design work and user feedback
- Developing a strong understanding of our user communities, their tasks, and challenges with current interfaces
- Being the internal advocate for users and UI/UX design process
- Conducting research including surveys, contextual interviews, task analysis, focus groups, user persona development, and usability studies to understand the user experience idealized by the client
- Evaluating UI/UX designs, prototypes, and completed features for consistency
Provides technical support and guidance to all internal and external application users by
- Working with the team to implement and verify proposed improvements
- Working directly with clients to identify requirements and ensure a positive experience
- Providing analysis of existing user interface designs and common interactions with proposals for improvement
Maintains Quality Service and Departmental Standards by
- Reading, understanding and adhering to organizational Standard Operating Procedures (“SOP”)
- Assisting in establishing and enforcing departmental standards
Contributes to team effort by
- Working with internal staff to resolve issues
- Exploring new opportunities to add value to organization and departmental processes
- Helping others to achieve results
- Performing other duties as assigned
Maintains Technical and Industry Knowledge by
- Attending and participating in applicable company-sponsored training
What we look for:
Education:
- Bachelor’s degree in computer science, design or related field required
- Educational background in human-computer interaction, usability, user-centered design, user experience, information design, applied psychology, cognitive science, human factors, informatics, computer science, or other design/applied science fields is a plus.
Experience:
- 3+ years prior experience in up-to-date user interface and user experience design methodologies with a solid understanding of the design process
- Strong verbal and written communication skills with excellent presentation skills; ability to lead design to lead design sessions and user test sessions
- Some basic knowledge of front end technologies and how designs systems translate into code.
- Ability to evaluate a user experience and conduct user research and testing activities and deliverables
- Strong understanding of relevant technologies for desktop and mobile.
- Background in Enterprise software solutions a plus
- Experience with Agile development process
- Graphics and prototyping tools experience such as Photoshop, Illustrator, Balsamiq, Axure, or Protoshare
Additional skill set:
- Good knowledge in Java, Python XML and HTML
- Ability to work in group setting and independently; ability to adjust to changing priorities
- Excellent attention to detail and orientation toward meticulous work
- Strong interpersonal and communication skills, both verbal and written
- Strong documentation and organizational skills
- Ability to project and maintain a professional and positive attitude
What we offer
- Competitive compensation + shift allowances
- Attractive benefits (security, flexibility, support and well-being)
- Engaging employee programs
- Technology for hybrid working and great onsite facilities
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